Privacy Policy | UnitPay

1. Introduction

UnitPay ("we", "us", "our") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getunitpay.com or use our services.

As a European Independent Sales Organization (ISO) operating within the European Union, we are fully committed to compliance with the General Data Protection Regulation (GDPR) and other applicable European data protection laws.

2. Data Controller

UnitPay acts as the data controller for the personal data collected through our website and services. For any inquiries regarding your personal data, you can contact us at:

Email: privacy@getunitpay.com
Website: getunitpay.com

3. Information We Collect

3.1 Personal Data You Provide

We may collect the following personal data when you interact with us:

Company name and business information
Contact details (name, email address, phone number)
Website URL
Industry and business type
Processing volume information
Business description and requirements
Communication preferences

3.2 Automatically Collected Data

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent
Referring website
Date and time of access

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Consent: When you voluntarily submit your information through our contact forms or subscribe to our communications.
Contractual Necessity: To provide our services and fulfill our obligations to you.
Legitimate Interests: To improve our services, ensure security, and communicate relevant information.
Legal Obligation: To comply with applicable laws and regulations.

5. How We Use Your Information

We use your personal data for the following purposes:

To respond to your inquiries and provide requested services
To connect you with appropriate payment processing partners
To communicate about our services, updates, and industry news
To improve our website and services
To comply with legal and regulatory requirements
To prevent fraud and ensure security
To analyze website usage and performance

6. Data Sharing and Disclosure

We may share your personal data with:

Partner Payment Processors: Licensed acquiring banks and payment processors to facilitate your service requests.
Service Providers: Third-party vendors who assist us in operating our business (hosting, email services, analytics).
Legal Authorities: When required by law or to protect our rights and safety.

We ensure that all third parties who receive your data are bound by appropriate data protection agreements and maintain adequate security measures.

7. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions by the European Commission
Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Typical retention periods include:

Contact form submissions: 3 years from last interaction
Client records: Duration of business relationship plus 7 years
Website analytics: 26 months

9. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

Right of Access: Request a copy of your personal data we hold.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure: Request deletion of your personal data ("right to be forgotten").
Right to Restrict Processing: Request limitation of how we process your data.
Right to Data Portability: Receive your data in a structured, machine-readable format.
Right to Object: Object to processing based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@getunitpay.com. We will respond to your request within 30 days.

10. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These include:

Essential Cookies: Required for website functionality.
Analytics Cookies: Help us understand how visitors interact with our website.
Marketing Cookies: Used to deliver relevant advertisements (with consent).

You can manage your cookie preferences through your browser settings or our cookie consent banner.

11. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

SSL/TLS encryption for data transmission
Secure server infrastructure
Access controls and authentication
Regular security assessments
Staff training on data protection

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with a supervisory authority in the EU Member State of your residence, place of work, or where the alleged infringement occurred.

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@getunitpay.com
General Inquiries: daniel@getunitpay.com
Website: getunitpay.com